Tuesday 6 February 2018

Communication

Advantages of Oral Communication:

  • It can develop into a discussion
  • It can be enhanced by non-verbal communication
  • It gives immediate impact
  • It can be interactive
Disadvantages:

  • It may take a long time
  • There is no written record
  • Non-verbal signals may conflict with verbal saying
  • Some people are better communicators than others
  • The conversation may not be planned
Advantages of Written Communication:

  • Permanent record
  • Time for planning a reply is given
  • Evidence in case of dispute
  • Technical and complex information can be supplied
  • It can be supplemented by visual, numerical data
  • Identical copies can be sent to many people
  • Less chance of misunderstandings
Disadvantages:

  • Time-taking process
  • No instant feedback
  • May be badly written
  • May not be read in full
  • May be costly
  • Difficult to explain complex information
Telephone is a means of communication that enables a conversation to take place without bejng visible to one another.
Advantages:

  • One to one communication with instant feedback
  • Discussion can take place
  • Immediate contact
  • Personal approach
Disadvantages:

  • person called may not be available
  • No record of conversation
  • Costly over long distances
  • time difference may cause difficulty with international calls
  • Signal may be poor

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